Thank you for visiting FixMyKite Australia, if you have any questions you can use the form below to Contact Us. Our support team is available Monday to Friday, 10:00AM to 6:00PM excluding public holidays.
When will you ship my Order? If you ordered Express Post before 2:00PM AEST then your order will ship out the same day, Monday - Friday. If you ordered Standard or Free Delivery your order will ship within 1 - 2 business days.
Can I change my order? Unfortunately we are unable to change orders once they're placed. Our systems are automated so we can offer same day services, as such once an order is paid for it is sent directly to the warehouse for processing.
Can I pickup? Yes, you can Click & Collect and we can have your order ready in as little as 60 minutes from our North Melbourne warehouse. Simply choose this option on Checkout, all orders must be placed online prior to collection. You will receive an SMS/Email when your order is ready for collection.
Collection times are Monday - Friday, 10AM - 4PM excluding public holidays.
Where is Click & Collect Located? Note:We do not offer retail facilities onsite, this is for Click & Collect only. 393 Flemington Rd, North Melbourne, Victoria 3051
Available on orders in Australia and International locations.
SAME DAY DISPATCH
EXPRESS DELIVERY sent the same day you order!
30 DAY RETURNS
Heaps of time to swap and change if you need to!
60 MINUTE CLICK & COLLECT
We can have your order ready for pickup in just 60 minutes!