Thank you for visiting FixMyKite Australia, if you have any questions you can use the form below to Contact Us. Our support team is available Monday to Friday, 10:00AM to 6:00PM excluding public holidays.
We strive to reply to all inquiries within 2 business days.
When will you ship my Order? Express orders placed before 2:00PM AEST (Melbourne) are shipped same day Monday - Friday. Orders with Standard and FREE Delivery take up to 3 business days to dispatch.
Can I change my order? Unfortunately we are unable to change orders once they're placed. Our systems are automated so we can offer same day services, as such once an order is paid for it is sent directly to the warehouse for processing.
Where do you ship from? Our Orders ship from our North Melbourne warehouse located in Victoria, Australia. Note:We do not offer retail facilities onsite.
Available on orders in Australia and International locations.
SAME DAY DISPATCH*
EXPRESS DELIVERY sent the same day you order!
30 DAY RETURNS
Heaps of time to swap and change if you need to!
WE'RE HERE TO HELP
Contact Us if you have any questions, we're a click away.