Information we collect is used for the primary purpose of enabling us to improve your customer experience. We use the information collected to present to you information that is best displayed on the device you're using to visit our website, and to further provide information we believe is relevant to you or of interest. We will never provide personal information to 3rd parties outside of those trusted companies listed on this page unless required to do so by law enforcement, great care is taken to ensure that all information is provided in a secure environment.
Companies that we use to better the experience of using this website:
Google, Facebook, Twitter
These companies provide services through the website that allow for easy registration when you signup or checkout an order, reducing the need for customers to create a separate login to remember.
We also use these services to better understand visits to our website that helps influence our design changes to better work with the devices our customers use to vist our website.
And finally we also utilise all three services for displaying advertising, sending newsletters and general communication with you our customer.
Paypal, Afterpay, Openpay, Zip Pay
These companies are used for payment processing, when you choose to use their services on checkout.
We utilise hotjar to visualise how our website is being used so we can improve it and ask our visitors for valuable feedback when they're experiencing problems.
We use this platform to provide help, support and communicate with our customers. When you use the little 'Help' bubble on the website this generate a request on our helpdesk, which we are then as a team able to respond to you.
We use Shopify as our eCommerce store, which also handles many of our payment methods on checkout. All purchase information is stored with Shopify.
We use Klaviyo for Email and SMS marketing, offers and promotions.
We utilise cookies on this website to provide a personalised experience, features such as "remember me" when you choose to login, or adding items to your cart and those items still being there when you return are all managed by cookies. Cookies are a small text file that is stored on your computer, it does not give us any access to your computer it simply allows us to save your preferences on this website so when you return you do not need to start all over again.
Our 3rd party partners (Facebook, Google, Twitter, Paypal etc) also utilise cookies on our behalf to provide you quick logins, quick checkout processes etc.